Customer Experience Specialist (Sales Support)

The Customer Experience Specialist performs sales support functions to meet the needs and expectations of the Sales team through accurate order management facilitation. The CES has high level of client contact, acting as the liaison between the client and the company.

Requirements

• High School Diploma/GED
• 2 - 5+ years in customer service and/or administrative experience
• Proficiency in software applications, like Microsoft Office Suite of products and Adobe Products
• Excellent written and verbal communication skills
• Attention to detail and thorough when completing work tasks
• Thorough understanding of pricing concepts and mathematical calculations
• Excellent problem solving, organizational, administrative and critical thinking skills
• Ability to prioritize workflow, handle a diversity of tasks at once and meet deadlines with a high level of accuracy
• Expresses passion for both product and individuals projects with high level engagement in client facing tasks
• Works as a team player to demonstrate enthusiasm, optimism, and persistence
• Strong customer service skills and ability to work well in a team environment

Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(K) and Profit-Sharing Plan