Welcome and accommodate guests, visitors, and staff in a warm and courteous manner. Overssee the guest registration and check-out process. Promote hotel services and amenities and provide helpful information.
Requirements
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
- Strong customer-relations skills with a total commitment to guest satisfaction.
- Ability to deal with guests when they are angry or upset.
- Professional appearance and demeanor.
- Knowledge of computer keyboard and printer operation.
- Previous cashier experience/ Basic accounting skills.
- Ability to work quickly and thoroughly when under pressure.
- Knowledge of hotel facilities and features.
- Ability to attend to more than one task at a time.
- Ability to maintain excellent attendance and punctuality.
- Knowledge of area and surrounding communities.
Benefits
- Free breakfast
- Pool
- Fitness center