Hostperson - HALL Arts Hotel
Coury HospitalityDallas, Texas, United States
Posted December 8, 2025
Full Time
About the Company
Coury Hospitality is a boutique hospitality consultancy that designs, develops, and operates hotels, restaurants, and event spaces. We specialize in end‑to‑end services—from concept, brand development, and renovation to revenue management, procurement, and digital marketing—ensuring every venue delivers a distinctive, memorable guest experience. Our team’s focus on intuitive service and meticulous attention to detail sets us apart, turning each property into a destination that brings people together. By combining creative design with operational excellence, we help owners realize their vision and create unmatched moments for guests.
Job Description
The Host Person is an essential member of the team dedicated to providing exceptional quality and service to our guests. The position is responsible for welcoming guests graciously, monitoring table turn times, managing reservations and the waiting list, and communicating guest requests and preferences with servers and manager.
Requirements
- Monitors guests entering and exiting dining area
- Graciously greets guests upon their arrival
- Maintains an accurate, fair and up-to-date waitlist and seating chart
- Informs guests when their table is ready
- Escorts guests to their seats, provides menus to guests, and informs them of the name of their server
- Utilizing Open Table, the Host Person takes reservations, reviews the daily reservation book, and has the ability to seat guests without reservations
- To maximize guest service, must have a complete working knowledge of the menus and what is unavailable for that day
- Responsible for directing the seating rotation within the restaurant to ensure a smooth work flow
- Maintains cleanliness of workstation and surrounding areas
- Ensures that someone is always present at the host stand
- Communicates guest preferences to the service team verbally and through printed chits
- Proactively notifies management of any possible seating delays
- Assists with the duties of servers and bus persons
- Handles all guest service issues in an immediate and gracious manner
- Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty
- Completes table checks when assigned and responsible for operation of cash register
- Reconciles cash till at start and close of shift
- Follows all Company accounting and cash handling policies
- Wears required uniform and meets Company grooming/dress policies
- Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view
- Maintains communication and teamwork with all co-workers and supervisors
- Adheres to all Company/department procedures, policies, expectations and quality standards