PATIENT ACCOUNT REP II CORPORATE

Patient Account Representative II at Covenant Health Corporate in Knoxville, TN, US. Full-time position with 80 hours per pay period, day shifts. The ideal candidate will have 2-3 years' experience in healthcare, computer experience, and knowledge of medical terminology, claims submission, and customer service.

Requirements

• Assist Collection Supervisor to recognize and identify issues pertaining to the working of accounts.
• Demonstrate knowledge of State and Federal regulations, HIPAA guidelines, HCFA guidelines, TennCare guidelines and other Third Party Payer requirements.
• Recognize situations, which necessitate supervision and guidance, seek appropriate resources.
• Adhere to established departmental policies and procedures, objectives, process improvement initiatives, safety, environmental and infection control standards.
• Maintain established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Demonstrate an ability to understand the payer requirements of insurance carriers.
• Demonstrate an understanding of all patient information from the facilities and the specifics of each follow-up to ensure appropriate reimbursement is received.
• Communicate effectively with patients/public, co-workers, physicians, facilities, agencies and/or their offices, and other facility personnel using verbal, nonverbal and written communication skills.

Benefits

• Full-time position with 80 hours per pay period, day shifts.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.