Manager, Customer success
CoveoMontreal, Quebec, Canada
Posted December 9, 2025
Full Time
About the Company
Coveo is a team of passionate people with an innovative mindset who constantly push the envelope.
Job Description
As a Manager, Customer Success at Coveo, you will lead a high-performing team of CSMs to guide customers toward impactful business outcomes, set operational excellence, and partner cross-functionally for long-term success.
Requirements
- Lead, coach, and inspire a high-performing team of CSMs
- Guide customers toward impactful business outcomes
- Set operational excellence and partner cross-functionally for long-term success
- Use customer health scores, data insights, and CS tooling to accelerate time-to-value
- Collaborate with cross-functional partners for seamless customer handoffs and aligned strategy
Benefits
- Chance to work with a passionate team with an innovative mindset
- Opportunities for learning and development
- Empowerment of working on a complex product and trust from leadership
- Fun work environment