Aftermarket Inside Sales - Extrusion ( TVC, MI)

The Inside Sales supports the Aftermarket Sales Team within the Extrusion Division, playing a key role in strengthening customer relationships, generating quotes, processing orders, and supporting internal teams with sales analytics and reporting.

Requirements

• Serve as a main point of contact for customers, developing relationships and identifying parts and service needs within the installed base.
• Assist in locating and developing new sales opportunities within existing accounts.
• Generate timely and accurate quotes for aftermarket parts and services.
• Track and manage sales activities using CRM (Salesforce) and ERP (SAP) systems; maintain accurate customer records.
• Create, maintain, and analyze Power BI dashboards and reports to monitor sales performance and identify trends.
• Collaborate with engineering, purchasing, and logistics to coordinate order fulfillment and resolve customer issues.
• Ability to read and interpret engineering drawings and technical documentation.
• Support sales management with administrative and coordination tasks.
• Meet assigned sales targets and contribute to overall team objectives.
• Deliver excellent customer service to support account retention and satisfaction.
• Participate in team meetings and cross-functional collaboration with internal departments.
• Perform other duties as assigned to support the growth of the aftermarket business.

Benefits

• Paid holidays and vacations
• 401k
• Medical/dental insurance
• Tuition assistance