Client Success Manager (London)
CreativeXLondon, England, United Kingdom
Posted September 16, 2025
Full Time
About the Company
CreativeX, formerly Picasso Labs, is a leading provider of creative analytics solutions for global brands. The company offers a range of services including creative excellence, consistency, governance, and intelligence, leveraging data to enhance creative efficiency and effectiveness. With clients such as Unilever, Mondelez, Heineken, and Google, CreativeX's technology powers the world’s most loved brands by ensuring clarity and quality in their creative content.
Job Description
CreativeX is seeking a Client Success Manager (CSM) to join their Enterprise Client Success team. The role focuses on building strong client partnerships, ensuring client satisfaction, and driving revenue retention through product adoption and strategic consulting. The CSM will collaborate with global marketing stakeholders and ensure a proactive and data-driven approach to client success.
Requirements
- Data-driven problem solver
- Strong communicator and speaker
- Highly adaptable and resilient
- Strategic thinker
- Exceptional at managing complex projects
- Proficient in Google Sheets/Excel and analytics tools
- Commitment to fostering a positive company culture
Benefits
- Medical, dental, and vision insurance
- Private medical insurance
- Education budget
- Mental wellbeing support
- Coaching
- Stock options
- Parenting leave
- 401k plan
