Senior Support Engineer
Critical ManufacturingGeorge Town, Penang, Malaysia
Posted June 9, 2025
Full Time
About the Company
Critical Manufacturing provides the most modern, flexible and configurable manufacturing execution system (MES) available. Critical Manufacturing MES helps manufacturers stay ahead of stringent product traceability and compliance requirements; reduce risk with inherent closed-loop quality; integrate seamlessly with enterprise systems and factory automation; and provide deep intelligence and visibility of global production operations. As a result, our customers are Industry 4.0 ready. They can compete effectively and profitably by easily adapting their operations to changes in demand, opportunity or requirements, anywhere, at any time. Since 2018, Critical Manufacturing is a subsidiary of ASMPT. As a global technology and market leader, ASMPT develops and provides leading edge solutions and materials for the semiconductor assembly and packaging industries. The strategic investment in Critical Manufacturing was put in place to accelerate ASMPT’s efforts to build a portfolio of Industry 4.0 solutions and boost ASMPT’s software competence in enabling smart factories. For more information, visit www.criticalmanufacturing.com Follow us on: - Instagram: https://www.instagram.com/criticalmanufacturing/ - Facebook: http://www.facebook.com/CriticalManufacturing - X: https://x.com/CriticalMfg - Youtube: http://www.youtube.com/CriticalMfg
Job Description
Empowering high-performance operations with innovative MES software, Critical Manufacturing seeks a Senior Support Engineer for its Penang, Malaysia location.
Requirements
- More than 5 years in application support
- Great interpersonal and communication skills
- Time management, organization and prioritization
- Attention to detail – thorough in work carried out
- Teamwork – working together to meet deadlines
- Initiative – seeking continuous improvement and implementing best practice in technology environment
- Self-motivated and creative in all aspects of your work
- Excellent English skills – spoken and written
