Remote Danish-Speaking Customer Service Representative

We are seeking a Danish-Speaking Customer Service Representative to join our growing team in Braga, Portugal. This is an exciting opportunity to work onsite in the website technical solutions industry, helping customers with their technical queries and providing excellent service in a fast-paced, innovative environment.

Requirements

• Fluency in Danish (Minimum C2 level required)
• Intermediate English (B2 level or higher preferred)
• Prior experience in customer service or technical support is a bonus but not a requirement
• Strong communication skills, both verbal and written, with a customer-first attitude
• Technical aptitude and a willingness to learn and troubleshoot website services
• Ability to work in a fast-paced environment, managing multiple tasks and customer interactions simultaneously
• Strong problem-solving skills with the ability to quickly analyze and resolve technical issues
• Comfort with night shifts and working on weekends as part of the 24/7 rotating shift pattern
• Ability to handle repetitive tasks while maintaining focus and efficiency
• Strong attention to detail and the ability to document and track customer issues accurately
• EU ID required for work in Portugal
• Residence Card (for non-EU nationals)

Benefits

• Health and Life Insurance
• Meal Allowance
• Transport Allowance
• Career Growth Opportunities
• Professional Development
• Company-Provided Equipment