Leader on Duty

The Leader on Duty position supports the work of the YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The role is responsible for supervising, monitoring, and providing direction, especially in emergency and conflict situations, for the entire branch and grounds. This person will have strong interpersonal skills and be able to relate to all age groups to prevent, minimize and resolve issues as well as promote a safe, friendly, and fun culture within the organization.

Requirements

• Minimum of 3 years of customer service experience
• Previous management experience is required
• Excellent interpersonal, communication, and problem-solving skills
• Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community

Benefits

• Opportunity to work for a leading nonprofit organization
• Chance to make a positive impact on the community
• Competitive salary and benefits