Membership Experience Specialist II

The Membership Experience Specialist II position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers legendary customer service to all members, guests, and program participants.

Requirements

• Previous customer service, sales, and cash handling experience
• Daxko 101, Listen First Training and I Hear You Service with Care Training
• Daxko 201, Cause Driven Tour Training and Ys way to service engagement trainings
• Certifications required within 30 days of hire: CPR/AED & First Aid and New Employee Orientations
• Excellent interpersonal, communication, and problem-solving skills
• Adept computer skills with CRM experience

Benefits

• Paid time off
• Retirement plan
• Health benefits
• Life insurance
• Disability insurance