Sr. Specialist, Customer Operations

As a Sr. Specialist, Customer Operations, you will be responsible for performing cargo bookings, import, export documentation, and moderate to complex sales and service functions for targeted markets, ensuring customer satisfaction and retention within established policies and regulatory requirements.

Requirements

• Bachelor's degree in business or a related field
• 3+ years of related experience in the transportation/logistics industry
• Proficient in Microsoft Office products, including Excel, Outlook, and Word

Benefits

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts