Customer Service Claims Specialist

CRS is an industry leader with 35+ years of history as a trusted partner to insurance carriers, assisting their policyholders in times of crisis.

Requirements

• High School Diploma or equivalent required
• Typing speed 40 wpm or higher preferred
• Proven superior customer service skills (Minimum 2 years Customer Service experience)
• Outstanding interpersonal and communication skills
• Excellent Verbal and Written skills including proficiency with grammar and phone etiquette
• Intermediate computer experience (Proficient with Microsoft Word, Outlook, Excel)
• Functional ability and intermediate competency in math
• Strong ability to multitask
• Sense of urgency and deadline oriented
• Ability to consistently meet and exceed established standards for quality and productivity
• Must have demonstrated critical thinking and problem-solving skills
• Ability to remain calm and professional during stressful situations
• Ability to demonstrate compassion and handle sensitive information
• Must have accuracy and attention to detail

Benefits

• Paid Time Off
• 401k Matching