Customer Support Executive

Cryptio is seeking a Customer Support Executive to join their team. The role involves delivering fast, empathetic, and effective support to customers, guiding them through complex issues, and shaping how the company scales Customer Operations. The ideal candidate is crypto-native, comfortable with technical details, and has excellent customer communication skills.

Requirements

• crypto-native
• customer communication skills
• technical expertise
• accounting, reconciliation, or finance workflows (bonus)

Benefits

• 100% remote work
• occasional travel to Paris or London hubs
• supportive ramp-up with mentorship and structured feedback