Backend Operations Support Engineer (Card) - Day/Night Shift

The Backend Operations Support Engineer (Card) will be responsible for designing, developing, and improving software for various ventures projects. They will engage in requirements analysis, system design, and development work, and collaborate with the SRE team to formulate monitoring and alerting mechanisms.

Requirements

• Familiarity with payment card domain knowledge
• Experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines
• Solid experience in a Linux environment and relevant support tools
• Familiar with monitoring systems and logging systems (e.g. Datadog, Sumologic, OpenTelemetry)
• Experience in GitOps with ArgoCD is a plus
• Experience with shell scripting, Ruby, Golang and SQL technologies is a plus
• Strong analytical skills and the ability to proactively identify issues before they escalate
• Detail-oriented with strong ownership of work and the ability to multitask across simultaneous projects
• Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders
• Proficiency in both written and spoken English and Mandarin; Cantonese is a plus
• Embody a proactive and positive mindset, demonstrating a strong 'can-do' attitude

Benefits

• Competitive salary
• Attractive annual leave entitlement
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining