Team Lead - Fraud Risk Management| Ernakulam
CSBErnakulam, Kerala, India
Posted May 21, 2024
Full Time
About the Company
The CSB is an independent federal agency based in Washington, DC, dedicated to investigating chemical incidents at fixed facilities. Focused on identifying root causes, which often stem from deficiencies in safety management systems, the CSB makes non-regulatory recommendations to improve practices and regulations without issuing fines or citations.
Job Description
This Team Lead role is responsible for monitoring and reporting on fraud transactions on debit cards in Ernakulam, Kerala, India. The team leader will analyze transactions, verify the genuineness of them with customers, and take proactive steps to prevent fraudulent activity. Responsibilities also include rule tuning and defining new rules for the FRM solution.
Requirements
- Monitoring and reporting of fraud transactions on debit cards.
- Analysis of transaction details.
- Verifying the genuineness of transactions with customers.
- Blocking card/account to prevent fraudulent transactions.
- Reporting identified fraud to the FRM Head.
- Rule fine tuning in FRM solution.
- Monitoring team members.