Manager Service Management
CSGAustralia
Posted November 28, 2025
Full Time
About the Company
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Job Description
The Manager, Service Management will be responsible for client management and governance of Service Management customers, managing a team delivering SLAs and milestone based deliverables, and establishing a trusted and strategic advisory relationship with clients and other CSG go-to-market functions.
Requirements
- 8+ years of progressive operations/support/program management experience
- 3+ years of people management experience in a global environment
- Bachelor's degree in Information Technology, Computer Science or Business (Computing Major)
- Understanding of Financial principals and reporting
- Ability to travel to customer or CSG sites as needed
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance