We are looking for a Product Owner who will continuously gather, analyze, and synthesize customer needs, business context, and feedback to shape product direction and story detail. The Product Owner will also translate customer problems and stakeholder requirements into actionable user stories and clear acceptance criteria, and will be responsible for maintaining and updating feature solution documents and system documentation.
Requirements
- Minimum 3–5 years of IT experience
- 3+ years of Product Owner, Scrum Master, or equivalent experience (PO-specific experience preferred)
- Strong capability in customer discovery, user story creation, acceptance criteria definition, and backlog management
- Ability to translate business needs into technical requirements and articulate value clearly
- Familiarity with system integrations, APIs, data flows, and architectural patterns
- Deep experience with agile delivery, including leading backlog refinement, prioritisation, planning, and demo/acceptance cycles
- Ability to guide teams through ambiguity and maintain clarity under changing priorities
- Comfortable collaborating across remote and distributed teams
- Excellent communication and facilitation skills
- Ability to influence without authority, manage strong personalities, and drive alignment across diverse groups
- Strong documentation and analytical skills
- Understanding of AI tooling and how it can enhance product workflows
- Experience with JSON-based APIs,.NET, Angular, or mobile technologies is preferred
- Bachelor’s degree in business, technology, or a related field, or equivalent experience
- Experience delivering medium to large-scale software solutions into production
- B2C and B2B product experience preferred
- CSPO certification is preferred (required if aligning with PO-II expectations)
- Adherence to relevant legal, compliance, security, and regulatory requirements (Bank Secrecy Act, card association rules, corporate policies)
- Ability to read, write, speak and understand the English language in a business environment
