Senior IT Support Engineer
Curriculum AssociatesBengaluru, Karnataka, India
Posted November 28, 2025
Full Time
About the Company
Curriculum Associates is a leading education technology company that believes in the potential of every child and is changing the face of education technology.
Job Description
We are seeking a Senior IT Support Engineer to deliver effective support to users, partners, and key stakeholders. The ideal candidate will have experience in IT Support Services, PC, Mac troubleshooting and problem resolution, and strong organizational and problem-solving skills.
Requirements
- Experience in IT Support Services
- PC and Mac troubleshooting and problem resolution
- Strong organizational skills
- Problem-solving skills
- Detail orientation
- Strong customer service skills
- Good written and verbal communications skills
- Knowledge of Helpdesk Applications
- Experience providing tiered support
- MS Office 365 Productivity Suite experience
- Basic understanding of networking concepts
- Experience with desktop maintenance tools
- Experience with Active Directory user and group administration