HR (PXT) Operations Coordinator

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence.

Requirements

• Serve as the first point of contact for team member HR inquiries
• Process employment verifications, unemployment claims, and monitoring expenses
• Track and document team member cases to ensure timely follow-up
• Support completion of I-9s for new hires
• Ensure all candidates hired successfully complete the background check screening process
• Drive AI solutions and efficiencies within PXT
• Support compliance reviews and assist with preparation for internal/external audits
• Assist with the PXT Workday HCM data entry, data management, reporting and on-going maintenance
• Maintain project trackers to ensure 100% of PXT initiatives meet target delivery timelines
• Support follow-ups and action tracking from meetings to drive accountability
• Facilitate alignment across PXT COEs and cross-functional partners
• Create and maintain centralized documentation and dashboards
• On-going maintenance of the PXT Intranet content to ensure current content and compliance
• Coordinate and run all PXT meetings
• Take the lead on preparing and submitting expense reports for our Chief People Officer
• Jump in to support a variety of administrative duties
• Partner with PXT leadership to build and monitor the team's strategic roadmap

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance
• Dental insurance
• Vision insurance