Quality Control Auditor

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. This role is ONSITE Monday through Thursday with Friday remote.

Requirements

• 3 to 5 years of experience in Loan Operations, Loan Accounting, Documentation, and/or internal audit, with exposure to both commercial and consumer loan portfolios.
• Hands-on experience with loan reconcilement and GL balancing, including research and resolution of out-of-balance conditions on Loan Control and in-process accounts.
• Ability to interpret financial reports, legal loan documents, and complex loan structures, and translate those into accurate system setups and clear findings.
• Strong analytical and problem-solving skills, with a high degree of accuracy and attention to detail on repetitive, detail oriented work.
• Strong knowledge of commercial and consumer loan operations and servicing practices, including documentation, funding, boarding, and servicing controls.
• Demonstrated ability to work independently, prioritize and manage multiple tasks, and meet deadlines during high volume and month end periods with limited supervision.
• Excellent written and verbal communication skills, with the ability to provide clear guidance, training, and feedback to business partners and team members, and to deliver strong internal and external customer service.
• Strong organizational skills and adaptability in a fast paced, demanding, and rapidly changing environment.
• Willingness to work extended hours during peak periods, including the last business day of each month and the last business day of the calendar year.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance