Account Executive

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. We reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues.

Requirements

• Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.
• Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention.
• Determines concerns/barriers for retention of customers; identifies top concerns and reviews mitigation strategy with leadership.
• Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.
• Offers creative product and service solutions to address client’s evolving needs.
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book.
• Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.

Benefits

• Affordable medical plan options
• 401(k) plan with company matching
• Employee stock purchase plan
• Wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access