Medicaid Appeals & Grievance Associate Manager - Prefer candidate live in KY

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. The Medicaid Appeals & Grievance Associate Manager will coordinate effective resolution of member and/or provider/practitioner appeals, complaints and grievances.

Requirements

• Experience in reading or researching benefit language
• Excellent verbal and written communication skills
• Solid project management skills
• Excellent customer service skills
• Experience documenting workflows and reengineering efforts

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility