IT Help Desk Tech - PST
CybertronITFernley, Nevada, United States
Posted March 17, 2025
Full Time
About the Company
CybertronIT is a full‑service IT solutions provider with over 14 years of experience, specializing in networking, managed security, data migration, data storage, and IT consulting. The company delivers custom hardware configurations and comprehensive monitoring services, enabling clients to streamline operations and enhance performance. By offering a single‑source, end‑to‑end approach that combines responsive IT support with tailored technology solutions, CybertronIT distinguishes itself as a reliable partner for businesses seeking to fully leverage technology. Their focus on innovative, client‑centric solutions helps organizations accelerate growth and achieve their strategic objectives.
Job Description
Cybertron is a growth-oriented IT Services Provider in Wichita seeking a dedicated and highly motivated IT Help Desk Tech PST. The role involves managing clients' technology infrastructure, providing excellent customer service, and fostering a team environment with challenges and learning opportunities. This is a full-time position with a remote work setup.
Requirements
- Exceptional written and oral communication skills
- Exceptional interpersonal skills, focus on rapport-building, listening, and questioning skills
- Strong documentation skills
- Fierce attention to detail and strong multi-tasking skills
- Ability to mentor and be mentored
- Strong technical background and interest
- Desire to solve complex problems and learn from them
Benefits
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off