IT Operations Manager

Cyncly is a global technology powerhouse seeking an IT Operations Manager to lead the effective and efficient delivery of all live IT services and user support across the organization. The role requires a proven leader with expertise in ITIL best practices and proficiency in leveraging ITSM tools like FreshService.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 8-10 years of progressive experience in IT Operations and Support, with at least 3-5 years in a managerial role overseeing technical teams and similar IT Support functions.
• ITIL Foundation certification is mandatory; higher-level ITIL certifications (e.g., ITIL Intermediate or Expert) are highly preferred.

Benefits

• Competitive salary
• Excellent benefits package
• Opportunities for career growth and development