IT Onsite Support Engineer (Kurtköy, Application Support, Lab IT, Onsite)
D-ployIstanbul, Turkey
Posted July 30, 2025
Full Time
About the Company
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies. Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals. Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management. Company Profile Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT. Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified. We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.
Job Description
D-ploy is an IT and Engineering Solutions company that delivers innovative services and solutions to industry-leading clients. We are looking for a dynamic and solution-oriented individual to join our team.
Requirements
- Bachelor's degree or equivalent experience in Computer Science, Engineering or related area
- Knowledge of automation technologies and software platforms (IT/OT Support)(e.g., SCADA, Historian, MES, Track and Trace)
- Knowledge of industry standards and protocols for communication and data exchange in manufacturing operations (e.g., OPC, MQTT)
- Over 3+ years of experience working in a desk-side support environment
- Good understanding of and motivation for working in regulated environments (GxP)
- Experience in the pharmaceutical industry is preferred
- IT knowledge is required
- Driver's license
- Ability and willingness to work in a paper-based environment
- Flexible and team oriented person
- Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
- Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
- Fluency in English and Turkish (spoken and written)
- Candidates have to declare Criminal record extract not older than three months
Benefits
- Broad range of activities, tasks, and projects
- Vouchers (B-day voucher, wedding, and new born surprise)
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits