NSA QA Specialist

The QA Specialist plays an integral role in the review process, responsible for communicating with customers, reviewers, and management to ensure completed reports are delivered by the requested due date.

Requirements

• Client Interaction: Provides regular report status updates, evaluates report quality, and clarifies ambiguous questions.
• Physician Interaction: Works directly with physicians, ensures client questions are answered, and provides feedback on report quality.
• Report Analysis: Reviews data accuracy, ensures state requirements are met, and adheres to client-specific requirements.
• Additional Duties: Provides oversight to team members, improves processes, and acts as a liaison for quality issue reports.

Benefits

• Medical, dental, and vision coverage
• Voluntary life insurance options
• Hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage
• Generous paid time off policy
• 401k plan with company match
• Apple equipment and media stipend