Customer Service Advocate
Daniels HealthGeorgia, United States
Posted February 24, 2026
Full Time
About the Company
Daniels Health is a global leader in medical waste management, operating across Australia, the US, Canada, New Zealand, the UK, Europe, and South Africa. The company specializes in reusable sharps containers, clinical safety devices, and comprehensive infection control solutions, with its flagship Sharpsmart collector—launched in 1999—recognized as the safest sharps disposal system worldwide. Daniels Health combines education, innovation, and expert waste‑management services to enhance safety for healthcare workers while reducing environmental impact. Its commitment to ecologically sustainable solutions and peer‑reviewed product safety sets it apart in the industry.
Job Description
Join Daniels Health as a Customer Service Advocate to provide seamless customer interactions, manage scheduling requests, and resolve issues. Contribute to delivering high standards of service excellence and join a team passionate about making healthcare safer.
Requirements
- 2+ years of administrative and customer service experience
- Intermediate to Advanced computer skills (Microsoft office suite)
- Salesforce experience
- Good communication skills (written and verbal)
- Ability to work weekends, holidays or flex hours as needed
Benefits
- Equal opportunity employer
- Conforms to anti-discrimination law
- Background checks and drug testing as part of the post-offer hiring process