Senior Incident Manager

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s best data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. As a Senior Incident Manager, you will lead Databricks’ most critical production incidents while providing clear, accurate, and timely communication to customers, executives, and engineers.

Requirements

• 5+ years of experience in incident management, site reliability engineering, or production operations supporting large-scale, cloud-native systems.
• Proven ability to lead and coordinate high-severity incidents, including identifying impact, isolating fault domains, and managing multi-team response efforts.
• Strong understanding of cloud infrastructure (AWS, Azure, or GCP) — including compute, networking, storage, and observability components.
• Deep expertise in log analysis and debugging:
• BS, Master's or other advanced degree in Computer Science or Computer Engineering, or related Engineering field.

Benefits

• Comprehensive benefits and perks
• Pay range transparency
• Equal employment opportunity standards