Sr. Designated Support Engineer
DatabricksAmsterdam, North Holland, Netherlands
Posted August 19, 2025
Full Time
About the Company
Databricks is a leading data and AI company offering the Databricks Data Intelligence Platform to help over 10,000 organizations worldwide manage and utilize their data effectively. Core products include Apache Spark, Delta Lake, MLflow, and the Lakehouse architecture, enabling advanced analytics, machine learning, and data engineering. Founded by the creators of key technologies in big data and AI, Databricks provides a comprehensive suite of services for cloud computing, open-source solutions, and artificial intelligence operations.
Job Description
Databricks is seeking an experienced Senior Designated Support Engineer/Premier Support Engineer to build and maintain relationships with strategic customers, manage critical issues, and ensure a high-touch, proactive support experience. This role requires strong communication, project management, and problem-solving skills in a customer-facing capacity, within a data and AI company.
Requirements
- 5+ years of customer-facing experience as a Support Engineer, Technical Account Manager, DSE or in related areas
- Minimum 3 years’ experience designing and developing, testing, and sustaining Python/Java/Scala-based applications
- High effective with project managing multiple tasks and work streams, driving them to conclusion
- Demonstrated analytical and problem-solving skills, particularly those that apply to a "Distributed Big Data Computing" environment
- Excellent executive presence, with demonstrated customer communication and coordination efforts
- Experience with data and AI industry
Benefits
- Comprehensive benefits and perks
