Datapay Support Consultant
DatacomAdelaide, South Australia, Australia
Posted October 13, 2025
Full Time
About the Company
Customer focused values. World-class capability. The right solutions to help you navigate, wherever you are on your journey. With a breadth of offerings and depth of expertise, there isn’t a safer pair of hands to help navigate the future of your business. Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination. Follow us on Twitter: https://twitter.com/Datacom Like us on Facebook: http://www.facebook.com/datacomcommunity Subscribe to our YouTube Channel: https://www.youtube.com/DatacomGroupLtd
Job Description
Datacom is seeking a knowledgeable Datapay Support Consultant to provide exceptional technical support and guidance to clients using their payroll software. The role involves troubleshooting software issues, conducting diagnostics, training clients, and collaborating with cross-functional teams. Datacom focuses on serving organisations and communities across Australia and New Zealand and improving people’s lives with technology.
Requirements
- Strong Datapay payroll knowledge
- Proven experience 2/3 years in a Senior Payroll role
- Strong understanding of payroll processes, tax regulations, and compliance requirements
- Proficiency in troubleshooting and diagnosing software-related issues
- Excellent communication skills
- Exceptional customer service skills
- Ability to work independently and collaboratively
- Bachelor’s degree in Computer Science, Information Technology, Accounting, Business Administration, or related field (plus relevant certifications)
Benefits
- Social events
- Remote working
- Flexi-hours
- Professional development courses
- Recognition and value