Technical Support Engineer

Technical Support Engineer position at DataDome, a company that stops cyberfraud and bots in real time. The role involves providing technical support to clients, developing expertise in DataDome's solution, and collaborating with global teams. Benefits include flexible remote work, health insurance, professional development opportunities, and more.

Requirements

• 2+ years of relevant work experience in technical support, product support, or a similar customer-facing technical role
• Experience supporting B2B cloud software
• Self-driven, curious, and eager to learn
• Ability to work autonomously and be a team player
• Customer-driven individual with a passion for solving technical challenges

Benefits

• Flex Life: Remote work + $500 stipend
• Health Benefits: Medical, dental, & vision insurance options
• Professional Development: Internal Learning and Development platform and training opportunities
• Events & Team building: Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns