The Services Consultant guides the overall design and delivery of Dayforce Consulting Services engagements, leveraging Dayforce to meet customer requirements while providing oversight and direction to team members. The Services Consultant is considered an expert in HCM consulting with a strong SaaS technology foundation and has participated in multiple projects of diverse size and complexity, demonstrating consistent project excellence.
Requirements
- Bilingual (English/French)
- Bachelor’s degree or equivalent experience; Master’s degree or postgraduate coursework is an asset
- Minimum 3 years of HCM consulting experience with a focus on payroll, ideally with an HCM software provider or consultancy
- Canadian payroll expertise required; U.S. payroll experience is an asset
- At least 2 years of HCM implementation or applications consulting experience
- Experience in business process mapping, organizational readiness, and technology enablement
- Experience in change management is an asset
- Expert-level HR operations and business practice knowledge
- Advanced HCM SaaS domain knowledge and implementation experience
- Dayforce product knowledge with understanding of interdependencies and data flow across modules (desired)
- Proficiency in Microsoft Office products
- Strong understanding of various industries and how Dayforce best practices apply to customer needs
- Excellent customer relationship skills and business acumen
- Ability to manage multiple projects and competing priorities
- Strong organization, communication, and collaboration skills
- Ability to lead customer and internal workshops and sessions
- Ability to mentor junior consultants through peer reviews and QA activities
- Acts as a role model for Dayforce Cares
- Ability to provide consulting scoping and solution guidance during the sales cycle
- Ability and willingness to travel to customer sites as needed
Benefits
- Excellent time away from work programs
- Comprehensive wellness initiatives
- Recognition through competitive pay and benefits