Staff Software Engineer

Join DataDirect Networks (DDN) as a Staff Software Systems Engineer and be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. As a key member of the "Continuation Engineering and Level 3 Engineering Support" team, you will be responsible for system level troubleshooting, debugging & root cause analysis of DDN Storage Solutions, as well as triage customer issues escalated to engineering by DDN's Global Services & Support team.

Requirements

• 10+ years of hands-on experience in software development & enterprise grade product support
• Advanced debugging skills at kernel/system/protocol/app (e.g., GDB, strace, tcpdump & perf)
• Exceptional analytical and methodical problem-solving skills particularly in diagnosing complex hardware-software interaction issues on a typical high end embedded platform
• Strong communication skills—written, verbal, and reporting—with the ability to convey technical concepts clearly to diverse audiences
• Deep understanding of high-speed parallel data transmission technologies including but not limited to SAS, SCSI, NVME Fabric, IP over InfiniBand, Fibre Channel & InfiniBand topologies
• Strong knowledge of storage products, cloud storage architectures, cloud computing environments, data center operations

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• 401k matching