Technical Support Engineer (L1)
DDNDublin, Ireland • Texas, United States • Maine, United States
Posted February 2, 2026
Full Time
About the Company
DDN Storage is a global market leader in AI and high performance data storage innovation, empowering businesses to tackle the most challenging AI and data-intensive workloads with confidence.
Job Description
DDN Storage is seeking a Technical Support Engineer L1 to join their dynamic team of passionate customer-enabling technologists. The successful candidate will be responsible for providing post-implementation support desk and front/back line support for customers to solve technical issues on storage hardware and software products.
Requirements
- BS in technical discipline such as Electrical Engineering, Computer Science, Mathematics, Sciences, or equivalent industry experience
- 4+ years' experience providing technical support to end user customers for storage and or enterprise level infrastructure products
- Exceptional customer service skills
- Good understanding of the technical fundamentals of the system infrastructure including open system platforms (UNIX, Linux, Windows) and networking
Benefits
- Full-time employment
- Opportunity to work with a global market leader in AI and high performance data storage innovation
- Collaborative and dynamic work environment
