We are seeking an Assistant Store Manager to drive and own key store goals, including sales, conversion, NPS, and customer capture. The ideal candidate will have excellent communication and organizational skills, with a passion for the HOKA Brand and commitment to customer service.
Requirements
- Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.
- Manage and track store KPIs while motivating and engaging team members to work together to achieve goals.
- Ensure the highest level of customer service possible and measure service via NPS.
- Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.
- Manage key controls including store labor, inventory, and cash.
- Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines.
Benefits
- Competitive pay
- Discounts
- Perks
- Global contests
- Opportunities for growth and development