Desktop Support Specialist - 304205A

Delaware Nation Investments/Emerging Technologies is seeking a Desktop Support Specialist to provide seamless support to the Air Force Research Laboratory (AFRL) Information Directorate (RI) for Information Technology (IT) services. This role involves desktop support, network support, enterprise services, web services, cybersecurity, and field services, working with clients from deployment to relic security. The team focuses on full system lifecycle support.

Requirements

• Generalized knowledge or experience in federal or corporate client systems management
• 1-3 years’ experience in client system deployment
• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• Active Secret clearance or ability to obtain one
• CompTIA Security+, Network+, or A+

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401K Matching
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits