Technical Support Engineer II
DelineaTaguig, Philippines
Posted January 8, 2026
Full Time
About the Company
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise.
Job Description
Delinea is seeking a Technical Support Engineer to provide world-class support to customers, troubleshoot technical issues, and maintain a professional customer interaction. The ideal candidate has technical knowledge of IT, networking, and cyber security concepts, combined with strong communication skills and the ability to work in a dynamic environment.
Requirements
- Provide post-sale technical support to customers and partners
- Assess and document reported customer issues
- Formulate and communicate resolution plans
- Gather necessary information and resources
- Investigate and reproduce case scenarios
- Provide clear customer responses and document corrective actions
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits
- Healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays