(Senior) Manager, Product Performance - (Logistics, Self Service Products)

We are looking for a Senior Manager, Product Performance to join our Service product line in Logistics on our journey to always deliver amazing experiences. In this role, you will own the performance and operational effectiveness of our Self-Service products, working closely with central Product, Analytics and Data Science teams, as well as local entities across the Delivery Hero group.

Requirements

• 6+ years of total experience, with most of it in product performance, product operations, product analytics, strategy or growth roles in a B2C tech or marketplace environment.
• Experience collaborating with Product, Engineering, Analytics and Data Science teams; ideally in self-service, customer support, automation or AI support agent products.
• Leadership experience with 3+ years of people management experience, including coaching and structured delegation to develop talent and scale impact.
• Strong business acumen, linking product performance metrics to financial and operational outcomes.
• Excellent analytical skills and data storytelling, turning complex insights into clear recommendations.
• Good understanding of A/B testing principles and basic experimentation methods.
• Good understanding of product development processes.

Benefits

• 27 days holiday with an extra day on 2nd and 3rd year of service
• 1.000 € Educational Budget
• Language Courses
• Parental Support
• Udemy Business platform to explore a variety of online courses
• Health Checkups
• Meditation
• Gym & Bicycle Subsidy
• Employee Share Purchase Plan
• Sabbatical Bank
• Public Transportation Ticket Discount
• Life & Accident Insurance
• Corporate Pension Plan
• Digital Meal Vouchers
• Food Vouchers
• Corporate Discounts. Courses