Conseiller fonctionnel, Technologie & Transformation - Futur du Service
DeloitteToronto, Ontario, Canada • Calgary, Alberta, Canada • Montreal, Quebec, Canada • Vancouver, British Columbia, Canada
Posted January 30, 2026
58000 - 102000 CAD
Full Time
About the Company
Deloitte is a professional services firm that makes a meaningful impact by inspiring and helping its people, organizations, communities, and countries to thrive and create a better future.
Job Description
Deloitte is seeking a Functional Advisor, Technology & Transformation - Future of Service to join our Technology and Transformation service line, focused on the Future of Service offering within our national practice.
Requirements
- 1 to 3 years of experience in business analysis, service transformation, or consulting
- Bachelor's degree in Administration, Management, Information Systems, or a related field
- Basic understanding of contact center operations, customer experience, and service delivery processes
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and in teams, both remotely and on-site, as well as willingness to travel nationally as needed
Benefits
- Flexible, proactive, and practical advantages that foster a culture of well-being and strong connections
- Regular paid time off
- Mental health support benefits
- Flexible spending account
- Deloitte Days (enterprise-wide closures)
- Dedicated learning days (Development and Innovation Days)
- Flexible work arrangements
- Hybrid work structure