Deloitte is seeking a Senior Consultant - Artificial Intelligence - NowAssist to lead the design, implementation, and optimization of intelligent automation solutions leveraging ServiceNow's AI and machine learning capabilities. The ideal candidate will have 4+ years of experience with ServiceNow platform, including at least 1 year focused on NowAssist, AI, or automation modules.
Requirements
- Bachelor's and/or Master's degree in Computer Science, Information Technology, Engineering, or related field.
- 4+ years of experience with ServiceNow platform, including at least 1 year focused on NowAssist, AI, or automation modules.
- Strong understanding of ServiceNow architecture, AI/ML capabilities, and integration methods.
- Hands-on experience with ServiceNow scripting (JavaScript, Glide), workflow automation, and virtual agent configuration.
- Proven track record of delivering complex ServiceNow AI projects for enterprise clients.
- Excellent communication, presentation, and client-facing skills.
- ServiceNow certifications (Certified Implementation Specialist, NowAssist, or related) highly desirable.
Benefits
- Competitive base salary and variable pay opportunities
- $4,000 per year for mental health support benefits
- $1,300 flexible benefit spending account
- Firm-wide closures known as 'Deloitte Days'
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements and a hybrid work structure
