We’re looking for a Voice User Interface (VUI) Designer who’s passionate about shaping how people interact with our company through voice and chat. You’ll design intuitive, human, and efficient IVR and conversational AI experiences that help both members and dental providers get what they need quickly and confidently.
Requirements
- Design Conversational Experiences
- Craft natural, context-aware dialogues that feel human while maintaining accuracy and compliance
- Translate Design into Systems
- Develop and test voice prototypes using tools like Voiceflow, Botmock, or similar platforms
- Conduct listening sessions and usability testing to evaluate comprehension, tone, and success rates
- Collaborate with business stakeholders, product managers, engineers, and analytics teams
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
