Patient Service Representative (Sona-Greensboro)

We are seeking a motivated and service-oriented Patient Service Representative to join our team in creating an exceptional experience for our clients in a fast-paced aesthetic services environment.

Requirements

• Welcome patients and create a warm, professional first impression
• Schedule and reschedule appointments
• Provide product and service knowledge to patients
• Manage leads and patient follow-ups using a CRM system
• Collect and post payments for aesthetic procedures and sales
• Maintain cleanliness and presentation of reception and retail areas
• Stay informed on current promotions and treatment offerings
• Handle check-in and check-out processes and ensure accurate patient documentation
• Contribute to a team environment prioritizing goal setting and patient retention