Technical Product Manager-ST
Desert Financial Credit UnionPhoenix, Arizona, United States
Posted October 9, 2025
Full Time
About the Company
Desert Financial Credit Union, founded in 1938 by 15 educators with a modest $78.75, has grown into Arizona’s largest locally‑based credit union, serving over 450,000 members. The organization offers a full suite of financial products—including banking, investing, insurance, and community services—while prioritizing the economic vitality of the communities it serves. Its mission centers on strengthening local economies and workforces through tailored financial solutions and member‑first principles. As a federally insured institution that champions equal housing opportunity, Desert Financial blends deep local roots with a commitment to inclusive, member‑centric service.
Job Description
The Technical Product Manager-ST is responsible for the end-to-end product lifecycle of highly technical enterprise cloud and managed services products. They drive the business needs of the company while staying closely connected to the Voice of the Customer (VoC), collaborating with the technical team, maintaining industry and market expertise, defining the product strategy, creating the product roadmap and leading cross-functional teams in the value delivered by the Product Roadmap to our clients.
Requirements
- Trade or Technical School required
- Bachelor's degree in business, IT, Computer Science, engineering or related field preferred
- Cloud Certification: AWS, Microsoft Azure or Google Cloud required
- 3+ years experience in hosting and/or managed services B2B product management required
- 2+ years in a technical product management and/or managed services position with a provider of cloud, datacenter, utility, or critical environment services required
- 2+ years of experience of strategic analysis related to system implementation in a B2B environment+ required
- 2+ years working with cross-functional teams required
- 1+ years Financial Industry (Credit Union) Experience preferred
- Demonstrated combination of technical aptitude and high emotional intelligence required
- Excellent product management skills required
- Expert knowledge of data center processes and technology required
- Excellent written, verbal and presentation communication skills appropriate to all levels of the organization as well as clients required
- Proficiency in MS Word, Excel, Power Point, MS Project Visio, and MS Teams required
- Project Management Professional (PMP) Certification preferred
Benefits
- We are proud to be an EEO/AA employer M/F/D/V
- We maintain a drug-free workplace and perform pre-employment substance abuse testing