Corporate Bank - Client Services Senior Analyst- AVP

The Corporate Bank Client Services Senior Analyst- AVP role is a client-facing position in the Securities Services Hong Kong team, responsible for managing client relationships and providing high-quality service delivery. The role requires strong communication and interpersonal skills, as well as experience in client management and Securities Services business.

Requirements

• 6 years of client management experience in Securities Services business
• Solid experience in handling clearing & settlement, Corporate Actions query handling and processes
• Knowledge on KYC/ Client Onboarding processes/ requirements
• Fluent in Cantonese, Mandarin and English
• Excellent communication skills, inter-personal skills and be a strong team player
• Proactive and able to resolve and respond to clients’ queries and issues within the agreed turnaround times
• Diligent and ensure quick escalations on key client issues or matters requiring senior management attention

Benefits

• Competitive Salary
• 20 days annual leave plus generous number of public holidays
• Life Assurance and Private Healthcare for you and your family
• Range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
• Opportunity to support a wide ranging CSR program plus take volunteering leave days