Systems Analyst - OP01897-00
Dev.ProBogota, Bogota, Capital District, Colombia • Vicente López, Buenos Aires, Argentina • Lima, Lima, Peru
Posted October 31, 2025
Full Time
About the Company
Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way. It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses. We started as an American company in 2011 and now have offices in different locations. Part of our development centers are located in Ukraine and we support Ukrainian specialists by providing them with career opportunities around the world. Also over the past few years, we have been hiring specialists from very different countries and continue to do so, expanding and globalizing the company. True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs.
Job Description
Dev.Pro is seeking a Systems Analyst to join their 24/7 support team. This role involves providing technical support for client applications and infrastructure, troubleshooting issues, and collaborating with teammates. The position offers a remote environment with a focus on maintaining client application stability and performance. The role is for a rotating 8-hour shift, including days, evenings, and nights, and weekends.
Requirements
- 2+ years of experience in IT support and incident management
- Hands-on experience troubleshooting hardware, operating systems, networks, and web applications
- Solid Linux and Windows administration skills
- Experience with monitoring, alerting, and observability tools (LogicMonitor, Datadog)
- Familiar with cloud platforms (AWS, Azure)
- Understanding of web application architecture and servers
- Basic knowledge of networking concepts
- Intermediate+ English level (verbal and written)
Benefits
- Fully remote work
- Paid time off
- Medical/Dental Insurance
- Health and Wellness Benefits
- Educational Resources