Field Service Technician
DEX ImagingCleveland, Ohio, United States
Posted September 30, 2025
Full Time
About the Company
DEX Imaging is dedicated to making document imaging equipment and workflow processes reliable and effortless for its customers. The company prioritizes respect for people, innovation, and customer satisfaction, offering world-class equipment, integrated solutions, technical expertise, flexible financing, and competitive pricing.
Job Description
DEX Imaging is seeking a Field Service Technician to provide excellent customer service and diagnose and repair copier equipment on the road. The role involves providing top-notch customer care, managing on-site repairs, and contributing to a team environment. The company emphasizes work/life balance, competitive pay, and career development.
Requirements
- Must possess a valid driver’s license
- Ability to manage service calls that require more time than anticipated
- Superb customer service skills
- Ability to diagnose and solve problems from non-technical descriptions
Benefits
- Full benefits
- Competitive pay
- Uncapped commissions
- Excellent corporate discounts
- Employee recognition and rewards program
- Regular business hours
- Work/life balance