Desktop Support Specialist - Healthcare-- Mainz (Germany)
DexcomMainz, Rhineland-Palatinate, Germany
Posted September 17, 2025
Full Time
About the Company
Dexcom Corporation is a pioneer in continuous glucose monitoring (CGM).
Job Description
Dexcom Corporation is a pioneer in continuous glucose monitoring (CGM). The company aims to change the way diabetes is treated and make health information and insights accessible to improve health outcomes. The Desktop Support Specialist role will be based full-time onsite at our offices in Mainz, Germany.
Requirements
- Expert-level support for hardware, software, and operating systems on desktops, laptops, and peripherals
- Ability to troubleshoot and resolve complex technical issues
- Fluent in German language (Essential)
- Proficiency of incident management, ensuring timely resolution of incidents within agreed SLAs
- Strong knowledge of desktop operating systems, including Windows 10/11 and macOS
- Working knowledge of Microsoft SCCM & Endpoint Manager/Intune platforms
- Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
Benefits
- Full and comprehensive benefits program
- Growth opportunities on a global scale
- Access to career development through in-house learning programs and/or qualified tuition reimbursement
- Exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve