Senior Customer Service Executive - France

The Senior Customer Service Executive - France role at Diageo involves managing excellent business partnering with high profile and strategic customers, coordinating issue resolution, and driving customer satisfaction. The role requires excellent customer service attitude, interpersonal and communication skills, and fluency in English and French. The successful candidate will work with a global team and have access to a wide variety of thematic events and product allowance.

Requirements

• Excellent and proven customer service attitude
• Excellent interpersonal and communication skills
• Fluent English and French language skills
• STC process knowledge and working experience
• Strong MS Office knowledge
• College or university Degree
• Good knowledge of internal and external business partners
• Excellent product knowledge

Benefits

• Unique Family Leave opportunity
• We work without border - you will work with people from all over the world
• You will deal with world class brand portfolio
• Wide variety of thematic events, afterwork activities organized by employee communities
• Product Allowance to purchase company products from the staff shop
• We won the Fittest Workplace Award, of course we have a Gym
• Urban legend is true, we do have a Rooftop Bar
• Flexibility