Director of eCommerce
Diamonds DirectCharlotte, North Carolina, United States
Posted November 28, 2025
Full Time
About the Company
Diamonds Direct is a company that prides itself on finding talent with a certain set of characteristics, or what they call, RHINO’s.
Job Description
The Director of eCommerce and Site Experience is responsible for leading the strategy, operations, and optimization of the brand’s digital storefront. This role ensures that our online experience reflects the brand’s commitment to service, quality, and storytelling while driving measurable sales growth, conversion, and customer satisfaction.
Requirements
- 8+ years of experience in eCommerce, omnichannel marketing, or site operations
- Proven track record managing eCommerce platforms and driving measurable omnichannel revenue growth
- Strong understanding of UX principles, digital merchandising, and data-driven optimization across online and offline touchpoints
- Experience collaborating with cross-functional teams and external vendors or agencies
- Analytical and creative thinker with strong leadership, communication, and project management skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development